Customer Charter

We take our responsibilities to both clients and their customers very seriously:

We aim to get it right first time but promise if we get it wrong we will put it right

We will respect our clients, their customers and the premises in which we are working

We will provide our clients with contact details of the person with full responsibility for all the work in their premises

We will maintain high standards of cleanliness wherever we work

We will endeavour to inform and communicate throughout all stages of our works

We will adopt a flexible approach to individual beliefs and cultural requirements

Through our training and development programmes we will constantly review and update the skills of our workforce

Our workforce will be easily identified by wearing ID badges and corporate workwear