Quality

Our policy is to:

• Develop and maintain a quality management system which satisfies the requirements of ISO9001:2000 and is based on continuous process improvement and the avoidance rather than detection of problems
• Supply quality products and services by aiming to exceed the requirements of customers
• Establish strong relationships with both customers and suppliers
• Provide all employees with the training, resources and support needed to supply quality products and services to customers.
• Set meaningful quality objectives through the framework of the Management Review
• Properly communicate the quality policy and quality objectives to all employees.
• Give individual responsibilities and accountability for the quality management system to employees.
• Establish an environment that supports the production and delivery of high quality products and services.
• Actively encourage each employee to realise his or her full potential
• Foster the concept of a team approach within the organisation